We’ve used DNA-TECH for about 6 years and they’ve been absolutely amazing! Nothing is ever too much trouble and we’d be lost without them – Motti Hoffman, Director
MOT Inventories provides a fully comprehensive and professional property inventory service. They manage hundreds of property inventory bookings a week across London, which allows them to employ a full team of inventory clerks.
MOT Inventories was seeking a reliable IT support provider. After negative experiences with previous support providers, they were looking for a company that would work with them to manage their devices and solve existing issues.
How we helped
DNA-TECH has a strong and long-standing relationship with MOT Inventories that spans over six years. We work and collaborate with them to ensure that their IT infrastructure works to its full capacity. We do this by:
- Managing data: MOT Inventories works with a large data set, and we have provided them with suitable on premise storage solutions. We have also allowed them to manage and organise their data better by facilitating use of the cloud. We also ensure that their data is secure.
- Managing devices: During our time working with them, we have supplied MOT Inventories with new and updated devices, including computers, NAS drives, routers and switches.
- Being reliable: MOT Inventories rely on us to respond to and solve issues as quickly as possible. The nature of their work is time sensitive, so they require fast support to avoid critical downtime.
- Enabling remote access to computers: this company operates in office and remotely, making easy remote-access to their devices essential. DNA-TECH ensures that they have remote access to their computers, and that the process of switching to working remotely is a fluid one.
‘We’ve used DNA-TECH for about 6 years and they’ve been absolutely amazing! Nothing is ever too much trouble and we’d be lost without them.’ – Motti Hoffman, Director