IT Support

Empowering you to make the best use of your IT solutions

At DNA-TECH, we work with you to make using technology an enjoyable experience. Our priority is ensuring that your devices are user-friendly, so that your school or business runs efficiently whilst benefitting from up-to-date platforms and solutions.

Businesses

We provide excellent IT support for businesses of different sizes across various industries

Schools

We allow schools to enhance teaching and learning by providing outstanding IT support

We want technology to be your friend, not your enemy.

At DNA-TECH, our priority is ensuring that your devices are user-friendly. Our decade of varied industry experience enables our team to recommend the most efficient devices for your school or business. We are proactive in our approach, and strive to prevent future problems arising with your devices, as well as providing a solution for any existing issues.

You can rely on us to respond to you within 3 hours, and solve your IT issues by the end of the next working day – and often sooner.

We pride ourselves in providing outstanding client care, and the same standard of service an in-house support provider would.

Our services include, but are not limited to:

  • System specific solutions (including PC and Mac)
  • Back-up and protection (including ransomware protection)
  • Monitoring and updates
  • Data recovery and migration
  • Network cabling and installation
  • Email setup and migrations
  • Server setup
  • Secure and flexible internet content filter systems

Business IT Support

DNA-TECH provides excellent IT Support for businesses. Our team has over ten years’ experience working with businesses of different sizes across various industries.

Our aim is to empower you to make best use of your IT solutions – allowing your business to run more efficiently and benefit from up-to-date platforms and solutions. We understand that businesses are hugely reliant on technology, that’s why we aim to work with you to make using technology an enjoyable experience.

“Thank you DNA-TECH Solutions for all your efforts in making sure we continue to be productive across all departments. We can always rely on you to answer our requests promptly and provide us with a prompt effective solution”

Business Development and Operations Manager, Healthcare Provider

166

Number of laptops sold in the UK (2019)

300

Estimated number of languages spoken in the UK

3,140

Oscar statuettes awarded since the Oscar's inception in 1929
  • System specific solutions (including PC and Mac).
  • Back-up and protection (including ransomware protection).
  • Monitoring and updates.
  • Data recovery and migration.
  • Network cabling and installation.
  • Email setup and migrations.
  • Server set up.
  • We are proactive in advising what set up is best for your business in order to reduce downtime.

We prioritise customer care: aiming to provide an excellent and trustworthy service.

We are unique in that we truly care about creating a transparent and lasting relationship with our clients.

We don’t believe our job is done just because your technical issue is solved – we work with you to help you understand how to make the best use of your devices and software platforms.

We understand that businesses are hugely reliant on technology, and that some cannot function when devices are faulty – that’s why we are contactable outside traditional working hours, to ensure your business is up and running, no matter the time of day.

We aim to work with you as part of a team to make using technology an enjoyable experience.

We’re committed to providing first-class maintenance of your devices, to reduce downtime and prevent disruptions due to technology glitches.

We also pride ourselves in managing your devices so that they work to their full capacity, and to ensure we’ve done our best to prevent future issues from arising.

We set up and manage centralised cloud storage.

We install servers to centralise data and facilitate online back-up, which enables employees to access data easily and share files between departments.

With over 10 years of experience working with different devices and software, we are able to recommend the most appropriate and efficient software platforms and devices for your business to increase productivity.

We are committed to responding to your enquiries within 3 hours of you or your business getting in touch.

Our promise to you is that we’ll find a solution to your problem(s) by end of next working day.

More often than not, it takes our dedicated team even less time to do so.

Ensuring our clients know that they can rely on us is hugely important to us.

We want to make the process of accessing IT support a seamless one, which is why we are contactable outside traditional working hours. This way, you can rest assured that DNA-TECH is just a call away.

We are flexible in our availability, and provide on-site and remote support to our clients.

Our reliable cost structure ensures your cost will be the same every month – this makes sure that working with DNA-TECH is easy to budget for, with no surprises.

As part of our commitment to reliability, we commit to doing our best to prevent future problems arising with your devices, as well as providing solutions for any existing problems.

School IT Support

Our team is highly experienced in providing outstanding IT Support to schools across London. We are proud to have partnered with the London Grid for Learning (LGfL) to provide the latest software offerings at special pricing for education.

“Our school IT systems were all of-a-tangle.  DNA-TECH came, they evaluated, they solved.  Highly approachable and knowledgeable, we are really pleased they are around to help us”

Headteacher of a North West London Grammar School

21,652

Number of goals scored in the Premier League

8,000

Miles the Olympic torch travelled during London 2012

30

The first computer weighed more than 30 tonnes
  • System specific solutions (including PC and Mac).
  • Back-up and protection (including ransomware protection).
  • Monitoring and updates.
  • Data recovery and migration.
  • Network cabling and installation.
  • Email setup and migrations.
  • Server set up.
  • Secure and flexible internet content filter systems, to meet a school’s ethos and standards.

All while ensuring that systems are pupil friendly and appropriate.

We prioritise customer care: aiming to provide an excellent and trustworthy service.

We are unique in that we truly care about creating a transparent and lasting relationship with our clients.

We don’t believe our job is done just because your technical issue is solved – we work with you to help you understand how to make the best use of your devices and software platforms.

We understand that schools are hugely reliant on technology, and that some cannot function when devices are faulty – that’s why we are contactable outside traditional working hours, to ensure your business is up and running, no matter the time of day.

We aim to work with you as part of a team to make using technology an enjoyable experience.

Ensuring our clients know that they can rely on us is hugely important to us.

We want to make the process of accessing IT support a seamless one, which is why we are contactable outside traditional working hours. This way, you can rest assured that DNA-TECH is just a call away.

We are flexible in our availability, and provide on-site and remote support to our clients.

Our reliable cost structure ensures your cost will be the same every month – this makes sure that working with DNA-TECH is easy to budget for, with no surprises.

As part of our commitment to reliability, we commit to doing our best to prevent future problems arising with your devices, as well as providing solutions for any existing problems.

We install servers to centralise data and facilitate online back-up, enabling staff to access data easily and share folders between departments.

We are experienced in replacing and reorganizing computers to the spec you need, setting up ICT suites and interactive whiteboards – all enhancing learning through facilitating use of varied teaching technologies.

We understand that lesson time is precious – so we want to ensure your technology is user-friendly so that teaching time is maximised.

We set up and manage centralised cloud storage.

With over 10 years of experience working with different devices and software, we are able to recommend the most appropriate and efficient software platforms and devices for your school.

We are committed to responding to your enquiries within 3 hours of you or your business getting in touch.

Our assurance to you is that we’ll find a solution to your problem by end of next working day.

More often than not, it takes our dedicated team even less time to do so.

We provide fully managed email platforms for students to enable easy communication between staff and pupils.

We ensure school infrastructure is connected and running properly to avoid downtime.

We understand that round the clock support is often needed in difficult lockdown situations.

We find and implement the most suitable platforms for schools to use, from Gsuites Classrooms to Teleconferencing.

We are committed to assisting senior staff to simply explain how systems work to staff and pupils.

We provide VPN access to school resources for teachers in order to prepare lessons from home.

Ready to work together?

Speak to one of our team today